Allusions at 9200 Montgomery Road Suite 5B, Cincinnati, Ohio.

If you read my previous review, I have to say I was not happy with the product initially, but Jeanne has called me back and addressed many of my concerns. I was upset by some feedback I did get about the process. She was very reasonable and willing to work with me. She is allowing me the time to decide regarding the best solution to my dissatisfaction and this was appreciated. She explained the contract to me which I obviously did not fully understand. This was also helpful. I am feeling alleviated because my customer service issues are being addressed. I may not have handled things to the best of my abilities either. Some of my responses were driven by emotions.